Contacts
- UK Customer Support. Customer Support. Phone. 0207 365 2810. …
- Sony UK & Ireland PR Team. PR Team. E-mail. sony@hopeandglorypr.com.
- Xperia UK & Ireland PR Team. PR Team. E-mail. xperia@hopeandglorypr.com.
- PlayStation UK Press Office. Press Office. E-mail. …
- PlayStation UK Customer Support. Customer Support. E-mail.
Moreover, How do I contact Sony customer service? Please contact us on below :
- Toll Free No. (1800-103-7799) and Select option 2 on IVR.
- Chat with Us.
- Service centre.
Is PlayStation support open? The working hours for PlayStation support over the phone is from 8 am to 8 pm PST from Monday to Friday. Unfortunately, phone support is not available over the weekends.
then Is there a live chat for Sony? Sony Support – Live Chat
Choose your product and we’ll get you to the right group.
How do I get a refund on PS4?
How to request a refund on a PS4 or PS5 game
- Go to playstation.com/en-us/support/store/ps-store-refund-request/.
- Select Request Refund.
- If you were the owner of the account that was charged, select Yes in the chat window that opens up.
- Select why you’d like a refund.
- Select why you’re returning the game.
How do I report a problem to Sony? Visit PlayStation.com and select Sign In from the top right of the page. Navigate to the content you would like to report and select More Options > Report.
How do I claim warranty on ps5? You must visit playstation.com/service or call 1-800-345-7669 to receive a return authorization and shipping instructions. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM A RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.
Can’t connect to PSN?
Cannot Log In Playstation Network Account on PS4 or PS5? Here’s The Fix!
- Check PSN’s Status. …
- Verify Your Credentials. …
- Change Your Password. …
- Check and Reset Your Internet Connection. …
- Check for System Updates. …
- Restart Your PS4 or PS5. …
- Disable Media Server Connection. …
- Change Your DNS Server.
How do I recover my PSN account? First you’ll need to click on the Trouble Signing In option on the log in page. Once here, go through the process of resetting your password, for which you’ll need to provide an email address so that you can be emailed by Sony for more info. Once you have done this, you should be able to get back into your account.
Is Playstation live chat open? Send us a tweet, DM, or chat with us if you’re looking for help during these hours. Our full hours of operation will be: Monday-Friday, 8AM-8PM PST and Saturday-Sunday, 9AM-6PM PST. Ohhh so after you steal $100 from me by not responding to emails, chats, and DMs…
Does PSN refund?
You can get a PlayStation Store refund by speaking to a live agent after you answer a series of simple questions through the PS customer support bot. For most purchases, you have two weeks to request a refund — so long as the content hasn’t been used or downloaded.
How do I request a refund?
Select Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.
How do I get a refund? A Step-By-Step Guide to Requesting a Refund From Stores and Online Companies
- Research the Refund Policy of the company.
- Check if your item is eligible for a refund.
- Pay attention to the deadlines.
- Check how you can contact the company.
- Write a Refund Request Letter.
- Contact your bank.
How do you see who reported you on PS4? PlayStation reports are entirely anonymous. The person who you reported to Playstation will not know who it was that reported him/her but if you were messaging them and said you were going to report them then they might be able to figure it out.
How long is your first PSN ban?
If your PlayStation account was banned by Sony, it can be banned anywhere from 7 days to indefinitely. You should have received an email from Playstation letting you know exactly how long it has been banned for along with other details.
How do I report someone on PS4?
How to report someone on a PS4 via their profile
- Open the player’s profile.
- Press the Options button on your controller.
- Select “Report.”
- Choose “Something in Profile.”
- Select the reason you’re reporting the player, and then follow the instructions to complete the report and submit it to Sony.
What is Sony’s email address?
Product Support
Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com.
What email does PlayStation use? Indeed, Sony recommends searching for emails from sony@email.sonyentertainmentnetwork.com as this is the email that generates automatic emails when you buy something from the PlayStation Store.
How do I send back my PS5 for repair?
Return checklist:
- Connect your USB drive to your PS5 console.
- Go to the home screen and select Settings > System.
- Select System Software > Back Up and Restore > Back Up Your PS5.
- When there are multiple USB drives connected, select your USB drive.
- Select the type of data you want to back up, and then select Next.
Can you buy warranty for PS5 after purchase? You can buy an Upsie warranty for your new Playstation console and controller up to 60 days after purchase. To activate your Upsie coverage, upload a picture or copy of your Playstation’s receipt in your account.
How long is PS5 warranty? For starters, the expiration of the PS5’s 1-year warranty means that if you have any type of problem with your console – overheating, shutting off randomly, etc – you’re rapidly running out of time to have it fixed for free. As of Nov. 11, any and all repairs you request from Sony will begin costing you money.
Is PSN back up? Network Service Status
All services are up and running.
Why does my PS4 keep saying Cannot connect to server to verify license?
You can also try restoring the game licenses in your PS4 settings: Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.
Why is my PSN banned?
There may be many reasons for this ban. Some of them being non-payment for subscription and behaving recklessly while gaming. If you find that all your bills have been paid, then you might have been caught bullying or using obscene language on the network which could have gotten you banned.