In the event of your product requiring service, please contact the nearest Sony Service Centre / Authorised Service Centre. In case there is no such service centre in your city, please contact our Toll Free No. (1800-103-7799) for assistance. We advise that you read the instruction manual carefully.
What are common problems with Sony Bravia TV? BRAVIA TV troubleshooting guide
- The TV has no power.
- TV turns off or randomly restarts.
- An LED keeps blinking on the TV.
- Slow or unresponsive remote.
- Missing channels & signal quality.
- Abnormal Picture/Screen.
- No Picture/White screen.
- TV hangs/freeze.
Can a Sony Bravia be repaired?
Your product is out of Warranty
As a Sony product owner you can contact Sony directly to arrange reliable, cost-effective out of warranty repairs through our professionals at Sony authorized service centers.
Why has my Sony Bravia stopped working? Make sure the AC power cord (mains lead) is properly plugged in. Make sure that the power cord (mains lead) is properly connected to the BRAVIA TV terminal. If the TV model is supplied with AC power adaptor, check the connection between the AC power adaptor and power cord (mains lead) as well.
How do I reset my Sony Bravia TV?
To do this, unplug the TV. Hold down the “Power” and “Down” buttons at the same time and plug the power back into the outlet while holding the buttons for 30 seconds. When a green LED light comes on, release the buttons. Wait while the TV reboots multiple times and runs through the reset cycle.
How can I update my Sony Bravia TV?
To update the software immediately, manually update your TV through the TV menu.
- Press the HOME button.
- Select the Apps. icon.
- Select Help.
- Select System software update.
- Select Software update.
How do I force restart my Sony TV? On the supplied IR remote control, press and hold the POWER button for about five seconds until Power off appears on the TV screen. Note: The TV automatically turns off and then turns back on after one minute. If it doesn’t turn on, press the POWER button on the remote.
How do I fix my Sony Smart TV?
Unplug the TVs power cord from the electrical outlet. Wait for 10 seconds. Plug the power cord back into the electrical outlet. Turn the TV back on.
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- Push the Home button on your remote.
- Select Settings.
- Select About.
- Select Restart.
- Confirm you want to Restart.
Should I update my Sony Bravia TV? To make the most out of your Android TV or Google TV, you should make sure to always keep it up to date with the latest firmware and software updates from Sony and Google. Updates for your TV will include key features and applications, as well as bug fixes and feature improvements.
How do I update apps on my older Sony Bravia TV? Updating Apps Automatically on an Android OS Bravia TV
- Press the Home button on your remote control.
- Locate Apps and select the Google Play Store option.
- Now, select Settings.
- Look for the Auto-Update Apps feature and select it.
- Select the Auto-Update Apps At Any Time option.
Can I add new apps to my Sony Smart TV? You can only download apps that are compatible with TVs. … Check if the app you want to download is available for your Android TV. Make sure your TV is connected to a network with an active internet connection. You must have a Google™ account to download apps from the Google Play™ store.
What happens if I factory reset my Sony Bravia TV?
WARNING: The Factory data reset will clear all of your customized settings including the parental lock setting and followings, and the TV will return to how it was at the time of purchase.
How do I reset my TV if it won’t turn on?
How long does a Sony Bravia TV last? Sony claims the model you mentioned, the KDL-40W2000, has a half life of around 60,000 hours — more than enough in this day and age. The screen also features a future-proof specification and comes with a free three-year warranty from good suppliers.
How do I reboot my TV? Reset the TV with the remote control
- Point the remote control to the illumination LED or status LED and press and hold the POWER button of the remote control for about 5 seconds, or until a message Power off appears. …
- The TV should restart automatically. …
- TV reset operation is complete.
How do you diagnose TV problems?
How to Diagnose TV Screen Problems
- Turn on your TV. If it does not turn on at all, check the power cable and ensure that it is plugged in all the way. …
- Plug in an external device, such as a DVD player, cable box or video game console. Make sure you are on the correct video input. …
- Check the bulb. …
- Check the video settings.
How can I install apps on my Sony Bravia without Google Play? IMPORTANT: Not all BRAVIA TVs can use the application.
- Make sure to connect your TV to an active internet connection.
- On the supplied TV remote, press the HOME button.
- Select All Apps, Applications or All Applications. NOTE for 2014 models: All Apps is at the lower corner of the Apps menu screen.
How do you update Smart TV? For Android TV™ models, detailed information is available on how to perform a firmware / software update on an Android TV or Google TV.
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If (Help) is displayed in the top-right corner of the screen:
- Select. .
- Select Customer Support → Software Update.
- Select Network. …
- Select Yes or OK to install the update.
What is the latest Android TV version? Android TV
| Android TV 9.0 home screen | |
|---|---|
| Latest release | 12 / November 30, 2021 |
| Marketing target | Smart TVs, digital media players, set-top boxes, USB dongles |
| Available in | Multilingual |
| Package manager | APK via Google Play |
Why does my Sony Bravia not have Google Play?
your TV doesn’t run Android OS but Linux, so there is no Google Play Store on the TV. I would recommend to get a Amazon-Fire-TV-Stick, a Google Chromecast or an Apple-TV to get access to Apps. Hello @Winkiewarthog, your TV doesn’t run Android OS but Linux, so there is no Google Play Store on the TV.
How do I install Google Play store on my Sony Bravia TV? How to Add an App to a Sony Smart TV
- From the Home menu, select Google Play Store.
- Find the app you’re looking for through categories or by searching the app’s name.
- Select the app that you want to install.
- Select Install.
- Select Accept to start the installation process.
Is a Sony Bravia a smart TV? Android TVs have been included as part of Sony’s TV line-up since 2015, and Google TVs were introduced beginning in 2021.
How do I install Google Play on my Sony Bravia? How do you download Google Play on Sony smart TV?
- On the supplied remote control, press the HOME button.
- Under Apps, select the Google Play Store. …
- On the Google Play store screen, select the search icon. …
- Select the app.
- Select Install.
How do I manually reset my Sony TV?
1 Factory Reset
- Unplug the TV and leave it unplugged for one minute.
- Plug the TV back in. …
- On the remote control, press and hold the UP ARROW button.
- While holding down the UP ARROW button, press and release the POWER button on the television. …
- Depending on the model, RESET may flash on the screen.