First you’ll need to click on the Trouble Signing In option on the log in page. Once here, go through the process of resetting your password, for which you’ll need to provide an email address so that you can be emailed by Sony for more info. Once you have done this, you should be able to get back into your account.
Moreover, What is Sony’s email address? Product Support
Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com.
How do I recover my PSN password without email? However, if you don’t know your email address or can no longer access it, you’ll have to get in touch with Sony. The only other way to reset your PlayStation Network password is to contact customer support. This is so they can verify your identity and ask you some security questions.
then How do I get my ps4 email and password? Use the email address associated with the account you need to recover and click on ‘trouble signing in’. You will then be sent a link to your email address where you can reset your password.
Why is my PSN account locked?
A locked PSN account may indicate a few things. Someone may be trying to access your account, and Sony decided to lock it for safety reasons. On the other hand, system errors or multiple wrong password attempts could also cause this issue. … First, visit PSN’s Log In page using any browser you prefer.
Is there a way to email PlayStation support? Open your email on a web browser or on your smartphone and write a message that explains your problem or issue in detail, including any steps you’ve already taken to try to fix or resolve it. Include your account information and contact information, and ask PlayStation support to contact you to discuss it.
How do I contact PSN about a ban? Give PlayStation a call at 1-800-345-7669.
What is a PlayStation support ID? Your Support ID matches your Invitation Code that you use to add friends. You can find your Support ID in the game settings by tapping the gear button next to the stars window.
How do I find my PSN email and username?
How can I log into PSN without verification code? If you cannot receive a 2SV verification code, and you do not have 2SV backup codes, you will need assistance recovering your account. Contact us with your online ID (username) and sign-in ID (email address).
Does PlayStation delete inactive accounts? We may close your Account if it has not been used for at least 24 months. In both cases, we will not provide you with a refund of your unused wallet funds and unexpired periods of your subscriptions unless we are required to do so by law.
Can you email PlayStation support? Open your email on a web browser or on your smartphone and write a message that explains your problem or issue in detail, including any steps you’ve already taken to try to fix or resolve it. Include your account information and contact information, and ask PlayStation support to contact you to discuss it.
How do I verify my PSN account?
- Go to Settings > Users and Accounts > Security > 2-Step Verification.
- Select Activate to switch on 2SV.
- Select how you’d like to receive the verification code: Authenticator App or Text Message: Authenticator app. …
- Enter the verification code.
- Record your Backup Codes.
How long is my PSN locked for?
To protect your security, your account will be locked for 120 minutes.” After waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with the way you are entering your password.
How do I unblock my PS4 account? Search for an online ID or select the player from your Friends list. On the player’s profile page select … (more options) > Unblock.
How do I contact PlayStation support UK? You will be asked to input an email address at which we can be contacted. Please use: help@uk.playstation.com.
How long does it take for PlayStation to send email?
Password reset emails normally take anywhere between a minute and up to 15 minutes all depends serverload. Any other contact should take anything between 24 to 48 hours and even higher depending on the nature of the case being handled.
How do I get a refund on PS4?
How to request a refund on a PS4 or PS5 game
- Go to playstation.com/en-us/support/store/ps-store-refund-request/.
- Select Request Refund.
- If you were the owner of the account that was charged, select Yes in the chat window that opens up.
- Select why you’d like a refund.
- Select why you’re returning the game.
How long am I suspended from PSN?
You can be suspended for 7 days, 14 days, or even a month, for swearing. If you have repeated suspensions you may get a permanent ban from PlayStation as they have given you many warnings.
How long is a swearing ban on PS4? If you do end up cursing or swearing and you’re playing a PS4 (or PS5) you are taking a chance of getting banned. While it may not come immediately if you get reported, PlayStation will not hesitate to suspend or ban your account. You can be suspended for 7 days, 14 days, or even a month, for swearing.
What happens if you get banned 3 times on PS4?
Suspension: For a set period of time, you will be unable to access PSN. Games you have downloaded will still be playable, but you can’t download games. Depending on the severity, you may be suspended for 7 days, 14 days and even a month. Repeated suspensions may result in a permanent ban.
What is a PSN account? PlayStation Network (PSN) is a digital entertainment service for your PlayStation. When you create a PlayStation Network account, you can download games to play and streaming apps to watch TV and movies. Open a browser on your computer and visit the Sony Entertainment Network Create a New Account page.
How do I remove my phone number from PSN?
- Go to Settings > Account Management > Account Information > Security. You will be asked to enter your sign-in ID and password.
- Here you can change your password, security question, mobile phone number and manage 2-step verification.
How do I verify my email for PSN?
- Go to Settings > Users and Accounts > Account.
- Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
- You’ll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email.